Most of the time I hear people talking about trust, they are talking about trust between team members. It’s equally important to have trust between managers and team members. In fact, the relationship between an employee and his/her manager consistently shows up as a key factor in retention.
One of the ways that managers in the middle of agile transitions break trust is by giving a decision to the team and then taking it away, as in Tale of a Yo-Yo Manager.
