In my work, I draw on models, frameworks, and years of experience. Yet, one of my most valuable tools is a simple one: Curiosity. In an early meeting with a client, a senior manager expressed his frustration that development teams weren’t meeting his schedule....
When people set out to change their organizational system, they think about the desired future state. But they don’t give sufficient attention to what is. I call this blindspot the forgotten questions of change. However, change starts from where you are. You...
Captured from my keynote, Still No Silver Bullets, at Big Apple Scrum Day, May 17, 2016. The 7 Ps for Profound Change. I’d add an 8th question: What do you want to preserve?
Many problems are easier to solve when you have data. However, there is a difference between having data and using data. Several years ago, I worked wit an organization that was experiencing system outages. After months of outages and no effective action, they...
What does your product do? When it gets dark, I turn on a light. I can work, cook, read—long after sundown. I can see where I’m going, avoid the dog toys on the floor, and not run into furniture. If I need something that’s in the house, I can find it. The simple flip...
Managers who have invested effort and money in training teams in Agile methods want to see team improvement–reasonable enough. I describe a handful of measures that indicate the organization is improving over all in posts( here and here. Some of these...
Someone I don’t know offered to teach me Agile Best Practices recently. I tend to think there are “generally good practices,” some of which are broadly applicable. In my experience, the search for Best Practices is often a search for Silver Bullets,...
Someone posed the question: Has Agile crossed the chasm?– a reference to Moore’s work on marketing. Agile is no longer the prevue of pioneers and visionaries. Agile shows up in the popular business press. PMI is all over it. The big...
Improvement requires three factors: Information. People need information about the context and how their work fits into the big picture. They need information from the work so they can self-correct. Without this information, systematic improvement is impossible. A...
We all have filters. That’s a good thing–our cognitive systems can’t process all the data that’s available. But most people filter out useful information as well as extraneous information (for example, the size of loops in the carpet or shoe...
I don’t doubt that its possible to have an organization with out traditional managers. I’ve read about Semco and Morningstar Farms. I’ve talked to people who work at Gore. My husband works for a less well know firm that doesn’t have traditional...
Hiring new people for a team should always be a joint decision that involves team members. After all, who has more at stake than the people who will work with the new person day in and day out? Consider what happened when a well-intentioned manager decided to hire...
I have seen situations where both senior level and middle level management saw the value in Agile. Moving towards a team-based organization and iterative incremental delivery brings benefits. In my experience, it’s a little more common for middle managers to...
Last week, I posted a mind map that shows the benefits of the team effect. But what about the costs of a team that is not doing well? A team that isn’t working well doesn’t have a neutral effect. A struggling team costs the people and the organization in...
A while back, I posted a little mind map about business costs of a struggling team. But what about the benefits of the team effect? What does a business gain when teams thrive?
“Estimating is often helpful. Estimates are often not,” I said in a Tweet. Several people asked, “How can this be?” Let me say more about estimation, in more than 140 characters. Estimating is often helpful. Estimating helps when the process...
Do you need a ScrumMaster, Coach, Agile Coach? No matter the name, the intention behind the role is to help teams learn new skills, continuously improve, and make the transition to a new way of working. Some people say it’s a technical role, others claim that...
Command and control isn’t just a mindset and a style of management (though it is both those things). What we don’t often talk about is the power that rests with people in management roles. Traditional managers have power, and that power comes from...
Agile methods depend on effective cross-functional teams. We’ve heard many Agile success stories…at the team level. But what happens when a product can’t be delivered by one team? What do you do when the “team” that’s needed to...
When I was promoted to a management role, I realized that the skills that made me standout as a programmer were not the skills I needed in my new role. I started reading. I found a mentor. I applied for a graduate program in leadership. But I was something of an...
