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Where to Fix a Problem

When there’s an issue in an organization, people have a tendency to focus on fixing...

The idea that we must set personal goals and work relentlessly to achieve them, bothers...

Sometimes I meet teams who’ve adjusted or even embraced a change initiated by company leadership....

I had the privilege to study with a renowned artist, Nancy Crow. It was a wonderful...

At the end of one of my Team Coaching workshops, a participant–an agile coach with...

John was out of patience. “It shouldn’t take this long!” John, the VP of Development,...

Some people seem to think that empathy has no place at work…that work requires a...

In previous Super Power posts, I wrote about the importance of curiosity and observation in...

Why does observation matter? Let me tell you a story. When I was a kid,...

In my work, I draw on models, frameworks, and years of experience. Yet, one of...