by Esther Derby | Aug 19, 2020 | Coaching, Systems and Complexity
When there’s an issue in an organization, people have a tendency to focus on fixing the person(s). But there may be other—more effective—ways to fix the problem. People are easy to see, and easy to criticize. That’s where we’ve been taught to focus. Performance...
by Esther Derby | Jul 8, 2019 | Coaching
At the end of one of my Team Coaching workshops, a participant–an agile coach with years of experience– remarked, “I had no idea there was more to coaching than asking questions.” Another coach commented, “I see now why me teaching how to write stories...
by Esther Derby | Mar 1, 2017 | Coaching, Organizational Change
Why does observation matter? Let me tell you a story.When I was a kid, we played a birthday party game called Pin the Tail on the Donkey. The game involved a large wall poster of a sad-looking, tailless donkey. The parent-in-charge handed out replacement tails and...
by Esther Derby | Feb 6, 2012 | Coaching, Leadership & Management
Do you need a ScrumMaster, Coach, Agile Coach? No matter the name, the intention behind the role is to help teams learn new skills, continuously improve, and make the transition to a new way of working. Some people say it’s a technical role, others claim that...
by Esther Derby | Mar 25, 2011 | Coaching, Collaboration & Teams
An old saw tell us, “You never have a second chance to make a first impression.” This applies to one-on-one introductions, but also to entering groups. When you join a new team–as a member or a coach–those first encounters shape future...