Systems drive behavior. Therefore, if you want to change behavior in an organization you need to understand the factors that influence the current pattern. An Example The managers in an organization have decided that they want the productivity and morale benefits of...
A while back, I sat in on a birds-of-a-feather session on organizational change. The main theme was bemoaning the difficulty changing even mid-sized organizations. When people talk about how hard it is to bring change there’s a tendency to blame: people who...
