by Esther Derby | Nov 26, 2010 | Collaboration & Teams, Leadership & Management
We all have coworkers who rub us the wrong way, get on our nerves, and generally drive us crazy. Let’s consider these examples of three people who have difficult coworkers: 1. Ted finished working on a difficult bit of code and headed for the team meeting. When...
by Esther Derby | Jul 27, 2010 | Leadership & Management, Systems and Complexity
No one likes to be blamed, so why do we blame each other in the first place? What place does it have in our relationships, and how does it affect our problem-solving abilities? A personal experience with customer disservice to highlight our attraction to assigning...
by Esther Derby | Jul 16, 2010 | Coaching
As a coach, your job is not to solve or do—it’s to support other people as they develop skills and capabilities and as they solve problems on their own. When it comes to coaching, one size does not fit all. You need to have a variety of practices in your toolkit in...
by Esther Derby | Sep 13, 2006 | The Rest
Mike Kelly has a nice post on diluting the power of appreciation. My experience is that genuine appreciations can transform many situations. A couple of years ago I led a year-long project with a distributed team–no two members were in the same timezone....