Speaking Up

Speaking Up

When people in your company feel like they can’t speak up, everyone loses. Manager don’t learn about problems until those problems are too big to hide. Managers and teams alike miss out on ideas, different points of view, concerns, and risks. Employees feel less...
Shaping Patterns

Shaping Patterns

How do you create an environment for great work? Where healthy self-organization happens? You notice and shape patterns. Patterns are meaningful events that repeat over time—actions and interactions, outcomes and results. That might be teams that flail and fail to...

Give Yourself a Gift: Reflection Time

This time of year is associated with giving gifts to others. But I think it is also a good time to think about the gifts we can give ourselves. One that we can all afford is the gift of reflection time. Let me tell you a story. I have a friend, Jen, who is a pure...