it isn’t “either/or”

I’m uncomfortable with the manager vs. leader dichotomy that’s bandied about lately. Most of the time, the conversation is reduced to a sound bite: “Managers do things right, leaders to the right thing” (from a Warren Bennis quote). Cute, but...

Praise Sandwich Tastes Icky, II

Art Petty posted Why I Hate the Praise Sandwich.Praise sandwich, as you recall, involves buttering someone up with a compliment or praise, stating a criticism, and then fluffing them back up with another bit of praise.Sounds icky, too, doesn’t it?Art offers:5...