15 Things Bob Sutton Believes

From Bob Sutton’s Work Matters blog:15 THINGS I (Bob Sutton) BELIEVE1. Sometimes the best management is no management at all — first do no harm!2. Indifference is as important as passion.3. In organizational life, you can have influence over others or you...

The Pay Off in Merit Pay (Not)

If you’ve been reading this blog for a while, you know how I feel about compensation systems that claim to motivate better performance with differential pay. For example, A Compensation Story in 2006, It’s What We Know That Ain’t So and Pay for...

Estimating hard-to-measure benefits

Last week, I wrote a post about decisions that look only at easy-to-count costs and ignore hard-to-count benefits.Here’s one method for estimating hard-to-count benefits, subjective impact analysis:1. Identify the proposed course of action.2. Determine what’s...

Diluting Appreciation

Mike Kelly has a nice post on diluting the power of appreciation.   My experience is that genuine appreciations can transform many situations. A couple of years ago I led a year-long project with a distributed team–no two members were in the same timezone....