Baking may not seem related to the work we do. However, my experience teaching a friend how to bake bread highlighted explicit and implicit knowledge. And that has everything thing to do with learning new ways of working and organizational change. We...
Recently, while discussing how job descriptions and evaluation criteria impact collaboration, a director commented, “Behavior. That’s what we’re after. Behavior!” Her comment struck me as both familiar and very odd. However, the director’s comment did...
This time of year is associated with giving gifts to others. But I think it is also a good time to think about the gifts we can give ourselves. One that we can all afford is the gift of reflection time. Let me tell you a story. I have a friend, Jen, who is a pure...
“The thinking that got us here isn’t the thinking that’s going to get us where we need to be.” attributed to Albert Einstein I have this niggling concern about retrospectives. I have no doubt that retrospectives that are too short,...
