Now *this* is an individual problem

I’ve pointed out in a few posts that the environment (system, processes, structures, culture) and management are a huge factor in performance in organizaitons. And they are. But sometimes, it is an individual problem.Like this woman who works in a health care...

A Compensation Story

I found this snippet by Dick Dauphinais of the Herman Group via the Dear Workforce email newsletter: Compensation experts for years have preached that discussions on performance with employees should not be linked to pay discussions, although most companies ignore...

Motivation

I hear a lot of managers worry about how to motivate people. I don’t think you can motivate people… people create their own motivation. But you can de-motivate people and unfortunately, too many managers do. Here are some of the de-motivators I see:...

Fatal Delegation Mistakes

In BCD, Johanna and I wrote a section “Setup for Successful Delegation.” We wanted to help managers think through the boundaries of a task they’re delegating and be clear—with themselves and the other person—about requirements, unacceptable solutions, progress...