I recently talked to a group that’s forming a new “change leadership” team. Part of the work of the team is improving the organization, and part is capacity building. Four of the people on the team are folks with technical backgrounds who are viewed as having...
Successful management–of product and projects– depends on information flow. Without information about progress and problems, you’ll be blindsided when problems and new information come up, as they inevitably do. Some methods build in visibility and...
Here in the United States, our business culture tends to be action-oriented. We value the ability to think fast and act decisively. These qualities can be strengths. However, like most strengths, they can also be a weakness. Taking action when you don’t know the...
I wrote an article about the many ways that managers inadvertently plug the communication pipeline (free registration required). In doing so, they deprive themselves of the information they need to do their jobs. It reminded me of one of the most common ways managers...
A while back I talked to a CEO of a contract development shop. He wondered how Agile could help him with fixed price, fixed scope contracts to deliver software. Of course, the requirements that come with these contracts are never complete or completely accurate. The...
