by Esther Derby | Dec 15, 2010 | Systems and Complexity
A while back I was talking to a manager who complained that “no one” in his organization was “accountable.” Of course, he exempted himself form that category. This manager, (I’ll call him Tom) feels like he’s accountable— he knows that if they people creating...
by Esther Derby | Dec 9, 2010 | Leadership & Management
When I talk to people about making the transition from technical work into a management role, one of the recurring questions is whether managers need to know a language. There are strong opinions on both side of the argument: On one side, people say: “You must...
by Esther Derby | Dec 6, 2010 | Leadership & Management
Sometimes, when I hear people talking about “resources,” I ask if the speaker means people. When I do, the responses fall into three groups. Some people look a bit blank for a moment, as if coming out of a trance. They realize resources isn’t the...
by Esther Derby | Nov 30, 2010 | Collaboration & Teams
“These part-time people just aren’t accountable,” a manager complained. “I need people who will be accountable.” “Part-timers just don’t seem to fit in with the team,” another manager declared. “I do everything I...
by Esther Derby | Nov 19, 2010 | Collaboration & Teams, Leadership & Management
@mick_maguire asked me about “Differentiation” and how it could possibly fit with an Agile team. It can’t. Not with any team. Mick also pointed me to a blog post where the writer, a fan of Differentiation, described how he implemented the process on...
