by Esther Derby | May 5, 2011 | Leadership & Management, Organizational Change
Here in the United States, our business culture tends to be action-oriented. We value the ability to think fast and act decisively. These qualities can be strengths. However, like most strengths, they can also be a weakness. Taking action when you don’t know the...
by Esther Derby | Aug 13, 2010 | Leadership & Management, Systems and Complexity
Questions matter. The questions we ask open one avenue of inquiry, but close others. If we want to change the way we manage, we need to change our questions. And so, here are my slides from my talk at Agile 2010: 14 Essential Questions aimed at refocusing...
by Esther Derby | Jun 7, 2010 | Leadership & Management
© 2004-2010 Esther Derby This article originally appeared in my newsletter, insights. You can sign up to receive my newsletter using the form on the right. “Our customer doesn’t know what he wants,” complained Sandy. “I try to get him to talk about the product and...
by Esther Derby | Mar 19, 2003 | The Rest
Yesterday after work, my spousal unit and I started our usual how-was-your-day ritual. He reported on a project he’s just started and a meeting with a colleague from a previous job. I told him about the article I’m editing and a conversation I had with a...