by Esther Derby | Jun 7, 2010 | Leadership & Management
© 2004-2010 Esther Derby This article originally appeared in my newsletter, insights. You can sign up to receive my newsletter using the form on the right. “Our customer doesn’t know what he wants,” complained Sandy. “I try to get him to talk about the product and... 
by Esther Derby | Mar 2, 2003 | Collaboration & Teams
A road trip provided an example of the importance of qualifying adjectives. It might not matter much in casual conversation. However, if you’re making decisions, you’d best have an objective comparison point to calibrate meaning. I just returned from my...
