Systems drive behavior. Therefore, if you want to change behavior in an organization you need to understand the factors that influence the current pattern. An Example The managers in an organization have decided that they want the productivity and morale benefits of...
A while back, I sat in on a birds-of-a-feather session on organizational change. The main theme was bemoaning the difficulty changing even mid-sized organizations. When people talk about how hard it is to bring change there’s a tendency to blame: people who...
One of the big problems I see in organizations is that managers who want to improve productivity pull the wrong levers. For example, one company I know of decided to improve performance by ranking everyone in the company from 1…n, and firing the bottom 10%. Not...
I’ve pointed out in a few posts that the environment (system, processes, structures, culture) and management are a huge factor in performance in organizaitons. And they are. But sometimes, it is an individual problem.Like this woman who works in a health care...
