Talk, Talk, Talk

I wrote an article about the many ways that managers inadvertently plug the communication pipeline (free registration required). In doing so, they deprive themselves of the information they need to do their jobs. It reminded me of one of the most common ways managers...
Policy Swings and Oscillating Systems

Policy Swings and Oscillating Systems

Leaders take action to solve problem in their organizations. They might send out a directive, announce a new policy, or re-organize the department. But, every solutions has the seed for another set of problems. When those problems show up, they reverse course. Policy...

Musings on Management Work, I

In two recent posts, I offered cautionary tales for managers of self-organizing agile teams: Tale of a Yo-Yo Manager Tale of a Too Hands Off Manager. So what is it that managers should do to move from big boss to partnership?  It’s actually quite a long list, so...