by Esther Derby | Apr 24, 2017 | Coaching
Some people seem to think that empathy has no place at work…that work requires a hard-nose, logic, and checking your emotions at the door. But, in periods of change, emotions—which are always present, whether we choose to acknowledge them or not—surge to the surface.... by Esther Derby | Jun 2, 2011 | Leadership & Management
I’ve been noticing what’s missing lately. In some ways, its harder to see what’s not there than what is. But there’s lost of useful information in what isn’t said, as well as what is. For example: A manager, talking about one of the... by Esther Derby | May 31, 2011 | Leadership & Management
Successful management–of product and projects– depends on information flow. Without information about progress and problems, you’ll be blindsided when problems and new information come up, as they inevitably do. Some methods build in visibility and... by Esther Derby | May 25, 2011 | Coaching, Collaboration & Teams
I was talking to my friend Penny the other day about a team she coaches. She has a problem I’ve seen on many teams: a smart guy (or gal) who dominates the team. I’ll call Penny’s team member Bob. Most of the time Bob is an asset to the team. But when... by Esther Derby | May 16, 2011 | Leadership & Management, Organizational Change
People who work in software are smart people who take pride in their abilities to understand complex information and solve difficult problems. But much of the work isn’t only about smarts. Creating most software requires the help and cooperation of other people....
