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Collaboration: more than facilitated meetings

by Esther Derby | Aug 20, 2010 | Collaboration & Teams, Leadership & Management

I’ve noticed something lately: when people write about collaboration, they discuss facilitated meetings or affinity grouping stickynotes. Well-run meetings that encourage participation and building consensus are certainly valuable. Grouping stickynotes can help...

Building a Requirements Foundation with Customer Interviews

by Esther Derby | Jun 7, 2010 | Leadership & Management

© 2004-2010 Esther Derby This article originally appeared in my newsletter, insights.  You can sign up to receive my newsletter using the form on the right. “Our customer doesn’t know what he wants,” complained Sandy. “I try to get him to talk about the product and...

The Benefits of Peer Feedback

by Esther Derby | Apr 14, 2009 | Collaboration & Teams, Leadership & Management

Peer feedback is a core skill for collaboration. It’s impossible to work closely with out running into some bumps: differences, disappointments, and disagreements. Peer to peer feedback can help keep working relationships on track and improve results (and it...

intake->meaning->feeling->response

by Esther Derby | Jan 13, 2009 | Coaching, Leadership & Management

Mike Cottmeyer writes about Feelings, Thoughts, and Actions. When people have a strong response, Mike describes thoughts as the point of leverage to change behavior. How we think can be influenced more directly… it is somehow less personal. We can learn about...
Calibrate Meaning to Avoid Misunderstanding

Calibrate Meaning to Avoid Misunderstanding

by Esther Derby | Mar 2, 2003 | Collaboration & Teams

A road trip provided an example of the importance of qualifying adjectives. It might not matter much in casual conversation. However, if you’re making decisions, you’d best have an objective comparison point to calibrate meaning. I just returned from my...
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