There’s a buzz about systems thinking in the software world these days. Systems thinking isn’t new. Jerry Weinberg’s An Introduction to General Systems Thinking was first published in 1975. Senge’s Fifth Discipline came out in the 90s. Still, we haven’t turned the...
It’s easy to be critical of middle managers. Some people view middle management as little more than a way station between “real” work and the executive suite. However, I believe middle managers have an essential role in enabling people and enhancing...
I’ve seen a renewed cry for leaders in organizations lately. Too often in these discussions, the attempt to define the characteristics of a leader boils down to a role in which one individual creates a vision for others to follow. That’s not enough. We need more...
Many managers ask me, “How can I motivate my team?” I’ve certainly seen many efforts to motivate teams. Contests, prizes, pep talks, badges, points, canned thank you notes, and recognition events. Most of this comes down to using rewards to motivate people to...
A while back I was talking to a manager who complained that “no one” in his organization was “accountable.” Of course, he exempted himself form that category. This manager, (I’ll call him Tom) feels like he’s accountable— he knows that if they people creating...
