system blindness

One of the big problems I see in organizations is that managers who want to improve productivity pull the wrong levers. For example, one company I know of decided to improve performance by ranking everyone in the company from 1…n, and firing the bottom 10%. Not...

Meeting Madness

Seth Godin blogs about Three Kinds of Meetings:There are only three kinds of classic meetings:Information. This is a meeting where attendees are informed about what is happening (with or without their blessing). While there may be a facade of conversation, it’s...

15 Things Bob Sutton Believes

From Bob Sutton’s Work Matters blog:15 THINGS I (Bob Sutton) BELIEVE1. Sometimes the best management is no management at all — first do no harm!2. Indifference is as important as passion.3. In organizational life, you can have influence over others or you...

The Pay Off in Merit Pay (Not)

If you’ve been reading this blog for a while, you know how I feel about compensation systems that claim to motivate better performance with differential pay. For example, A Compensation Story in 2006, It’s What We Know That Ain’t So and Pay for...

intake->meaning->feeling->response

Mike Cottmeyer writes about Feelings, Thoughts, and Actions. When people have a strong response, Mike describes thoughts as the point of leverage to change behavior. How we think can be influenced more directly… it is somehow less personal. We can learn about...

Specialists AND Generalists

Johanna’s post, projects don’t need specialists (and the 19 the comments that went with it), got me thinking.People tend to coalesce around shared interests–both in terms of what they find interesting, and what concerns them. Take the category of...

A Poor Performer?

Mark Levison has an interesting post in response to a Scrum Development discussion about “bad apples” on a team.Before applying the label, look for reasons the person might not be performing. There are lots of reasons for a temporary dip in performance....

Remember This for New Years Resolutions: Good Work Habits

From a CNN article:We’ve all heard the conventional wisdom about good work habits. Many of us have attended time management classes, participated in workshops and have been advised to “work smarter, not harder.”Work habits that might seem less...

Working Hard or Hardly Working

George Dinwiddie is considering a discussion about velocity as a performance measure and how to tell whether people are working hard that started on the scrumdevelopment yahoo list.Here’s the original question, posted by Graeme Matthew. The unknown in all of...

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