And why might someone not do his job?

Why do people fail to do what they are supposed to do? We’re quick to pin the blame on individuals, when it may be a system problem or a management problem. So to list just a few of the reasons some one might not be doing his/her job (or some aspect of it): They...

A people problem or a process problem?

In reponse to yesterday’s post, Ken Flowers commented: …I’ve wondered if there are times when the retrospective should call out blame. That is, on some projects the real problem is that someone didn’t do their job. I believe that this kind of...

Blame-proofing retrospectives

Recently someone asked how to avoid the blame game in retrospectives.Here are three things you can do.1) Establish working agreements (sometimes called “ground rules”) at the beginning of the retrospective. These are contracts the group members make with...

Our prevailing system of management…

“Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of destruction begin with toddlers–a prize for the best halloween costume,...

The hidden cost of jerks

A while back I was on a roll about Jerks at Work.I still hear people justifying jerk behavior because “he’s a star” or “she’s a creative type” or ….Bottom line is that jerks cost your company.Bob Sutton was interviewed on NPR...

It’s what we know that ain’t so

In response to my post Sorry Jack, Jason Yip mentioned the book Hard Facts, Dangerous Half-Truths And Total Nonsense: Profiting From Evidence-Based Management. I bought myself a copy and have been enjoying a good read. Pfeffer and Sutton don’t directly address...

A retrospective story

Pete Deemer shared a retrospective story on the Scrum Development list today:”I was doing a retrospective with a team that’s about 2 months / 3 sprints into scrum. Coming into the retrospective the team seemed to be feeling pretty low – they had yet to hit...

My New Glasses -or – Who Defines "Working "

I picked up my new glasses last week–my first pair of progressives. The opticians warned me that it would take time to adjust to the lenses, cautioned me to be patient, extracted a promise to stick with the lenses for at least two weeks.They prepared me for the...

when do people change?

Diana quotes about a story (via Brian Robertson’s blog) about “getting people to change.” “A colleague of mine spoke at a big leadership conference many years back. It was one of these big things where they had ex-presidents, Jack Welch and other big names...

Marco Abis answers the question “Why do retrospectives?”

Marco Abis had a great post on retrospectives back in May. In case you haven’t seen it, I’ll quote part of the post here:First of all why do I value retrospectives? Many different reasons but mainly because they let’s you:learn from experience bridge...

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