Motivation

I hear a lot of managers worry about how to motivate people. I don’t think you can motivate people… people create their own motivation. But you can de-motivate people and unfortunately, too many managers do. Here are some of the de-motivators I see:...

Seven Reasons to Have a Retrospective

A while I go I pointed out the reasons *not* to have a retrospective. There are plenty of reasons *in favor* of having retrospectives (after every iteration): A well run retrospective enables the team to:step back and take a “whole system” view of their methods and...

Listen up!

I attended a short presentation on listening the other day. It was an interesting experience. In the first segment, the presenter demonstrated a listening technique. He listened to a guy talk for about 3 minutes, and then mirrored back what he’d said. He didn’t use...

What does commitment look like?

I had a conversation recently with a guy who was concerned about the level of “commitment” in his group. “It’s always the same people staying late,” he said. “The others just aren’t committed. We can’t accomplish everything we need to unless these other people step up...

Fatal Delegation Mistakes

In BCD, Johanna and I wrote a section “Setup for Successful Delegation.” We wanted to help managers think through the boundaries of a task they’re delegating and be clear—with themselves and the other person—about requirements, unacceptable solutions, progress...

"A" work or "C" work

On Friday I gave my talk, The Value-added Manager: 5 Pragmatic Practices at the SQUAD Conference in Denver. I had a great time. One of the practices I cover in my talk is making a to-do list and a not-to-do list and getting clear on priorities. A woman in the audience...

6 Reasons *not* to have a Retrospective

Retrospectives are a great way for teams to inspect and adapt their methods and teamwork after each iteration and release. And they’re a great way for teams to build on success, learn from hard times, or bring closure when a project ends. But they’re not for good for...

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