Pseudo-feedback

I have a lot of energy for effective feedback. Unfortunately, I haven’t reached all the managers (and just plain folks) in the world yet, so there are still folks out there giving feedback that is veiled, garbled, unactionable, and downright hurtful.Take for...

Reviewing products

I’m at Agile2005 this week. I always expect to meet interesting people at this conference, and I haven’t been disappointed.One of the people I’ve met was a reviewer for Behind Closed Doors: Secrets of Greate Management (which I co-authored with...

A simple intervention

Last week I was in a meeting to decide how to move forward on a project.The conversation was going in circles. I was having trouble following which options were on the table and which were off. Based on what I was hearing, it seemed like others didn’t have a...

No is in the air

A while back, Slacker Manager bemoaned micromanaging colleagues who over use “call colleague X” as thier next action (a la David Allen). And that got me thinking about saying No. Most of us are inclined to accept any task that comes our way at work–...

Looking for Clues about Culture in the Hiring Process

A colleague applied for a management job at a large national organization — 2 months ago. Aside from a form email acknowledging receipt of his application, he hasn’t heard a word.There’s information about the organization here. Were I in this...

a peer feedback example

Last week I wrote about peer-to-peer feedback. In response, Liz Keogh offers her story here.It almost always works better when peers resolve their own issues, even when the issues are socially awkward. Had Liz taken this issue to the MD, I suspect the outcome...

Blurring job boundaries

Zhiyi Zhang wrote in a comment posted on 6/10:”I realized that I can’t do a good job if I keep wearing multiple hats…It’s quite possible that management pushes to that extreme in the name of agile, knowingly and unknowingly.”This is a...

Job Boundaries

On Agile teams, traditional job boundaries start to blur. Testers are more involved during development. Developers write tests. Testers and developers help with documentation. Team members pitch in to do what needs to be done. And in this process, they broaden there...

Accountability

A friend of mine reminded me of a little article I wrote a few years back.And it seems timely to bring it up again: “Accountability” is one of those words I hear a lot in organizations where things aren’t going very well. Everyone wants some one else...

Peer-to-Peer Feedback

I talk to a manager who had attended one of my feedback workshops.One of his staff members had come to him complaining about another team member who had a habit of eating cookies when they worked together, and was getting crumbs all over his desk and keyboard.Prior to...

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