I’m a big believer in one-on-one meetings on manager-led teams. It’s a way to connect with people, stay in touch with progress, learn about problems early, coach, work on career goals, offer feedback, and more. But if you are the manager for a self-organizing team,...
Getting team communication to work may seem mysterious—something that just happens or grows through some unknowable process. The good news is there are concrete actions that tend to build strong team communication (and concrete actions that are almost guaranteed to...
Self-organizing teams don’t just organize their work. They make decisions. Not every situation requires facilitation, but when a team faces an important decision, applying facilitation practices saves time and yields better results. A Story… Jason was...
As a coach, your job is not to solve or do—it’s to support other people as they develop skills and capabilities and as they solve problems on their own. When it comes to coaching, one size does not fit all. You need to have a variety of practices in your toolkit in...
If you’re a hiring manager, you know that a typical hiring process emphasizes technical skills, functional skills, and industry knowledge. Interpersonal skills are near the bottom of the list, if they make the list at all. However, if you’re hiring for an...
I’m uncomfortable with the manager vs. leader dichotomy that’s bandied about lately. Most of the time, the conversation is reduced to a sound bite: “Managers do things right, leaders to the right thing” (from a Warren Bennis quote). Cute, but...
Part of my definition of a successful team is that the members of the team increase their knowledge and capacity as a result of their work on the team. That means that giving the team the opportunity to learn is part of the job. One of challenges I see when managers...
Peer feedback is a core skill for collaboration. It’s impossible to work closely with out running into some bumps: differences, disappointments, and disagreements. Peer to peer feedback can help keep working relationships on track and improve results (and it...
Building trust may seem mysterious… something that just happens, or grows through some unknowable process. Like many things, there are concrete actions that tend to build trust (and concrete actions that are almost guaranteed to break trust down).First, a...
Teams have gone in and out of fashion as a way to improve productivity for years. In my field, teams are essential. The work requires a broad mix of skills and collaboration. But, myths about how to establish and support productive teams abound. These three are...
One of the big problems I see in organizations is that managers who want to improve productivity pull the wrong levers. For example, one company I know of decided to improve performance by ranking everyone in the company from 1…n, and firing the bottom 10%. Not...
What problem are organizations trying to solve with incentive pay? Is an incentive plan the simplest, most effective way to address the problem? Most managers believe that incentive pay plans encourage the desired behavior, drive performance improvement, and reward...
Mark Levison has an interesting post in response to a Scrum Development discussion about “bad apples” on a team.Before applying the label, look for reasons the person might not be performing. There are lots of reasons for a temporary dip in performance....
Jim Sowers asked for more information on team renewal.Here are some reasons teams need renewal.Over time, work that was initially a challenging learning experience becomes routine. Life circumstances change and some team members need to focus their energy in a...
George Dinwiddie has posted his notes from one of my AYE 2008 sessions, Magic Chemistry of Teams.During the session, I asked people to draw a time line that represented their experiences working on teams, then, working in small groups, identify the factors that were...
I still hear about managers taking teams on ropes courses and splat ball courses for “trust building.”It doesn’t work. Trust always exists within a context and relates to a specific sphere of action and expertise.So if you want to build trust on a...
It’s a truism that trust is the foundation of teamwork.But trust is a big word. What do we really mean when we talk about trust?First, trust exists within a context. The sort of trust that you need for a productive working relationship is different from the trust you...
When I talk to teams about self-organizing, people worry about what to do when some one on the team isn’t working out. If we’re a team, they posit, we have to work things out so we can work together. Not necessarily so. Teams need to manage team membership...
My new article on Incorporating Part-Time Team Members is on Stickyminds.com.In one of my workshops I run a simulation on distibuted and part-time teams. The dynamics for the part-timers are almost always the same. People who work part time may want to fit into the...
